Our hold, overdue and billing notification system is changing to a new service called Message Bee. You will now receive emails when items are available for pickup, are overdue or you have fines to pay.
I was receiving notification phone calls. Will I still receive phone calls?
No. Going forward all notifications will be done by email only.
If I have a question about an email I receive, can I reply to the email?
No. This is an announcement-only notice from an unmonitored mailbox.
Why am I not receiving any emails?
Please check your spam or junk folders. Try adding email@example.com to your contacts. Verify My Account email information is correct.